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A Multidimensional Concept For example, a factory located near a river with a dike
In the opinion of several experts in the field, organizational poorly maintained by the city.
resilience must rely on other forms of resilience in
order to function fully. According to them, resilience is a Similarly, when individuals within the organization are not
multidimensional concept that mainly manifests itself in resilient, they will have difficulty contributing to its success.
three forms – organizational, community, and personal. For example, employees whose salary makes it difficult for
them to meet the cost of living in a context of inflation.
These three forms, while distinct, are deeply interconnected
and mutually reinforcing, creating an ecosystem that allows Community Resilience
an organization to not only survive disruption but also Community resilience is the ability of a community to
thrive in the face of the challenges it encounters. prepare for, respond to, adapt to, and recover from
disruptions. This can involve several elements including
Organizational Resilience robust and well-maintained infrastructure, social support
Organizational resilience enables an organization to systems, community emergency plans, and a culture of
anticipate and respond to threats and opportunities arising resilience.
from sudden or gradual changes, the origin of which is
internal or external. Thus, it contributes to the achievement An organization may have sound business continuity plans,
of strategic objectives, to survive and even to prosper, but if a natural disaster hits the community and destroys
whatever happens. local infrastructure, the organization will inevitably be
impacted. We can think of floods, major power outages,
This kind of resilience results from good business practices forest fires, etc.
and effective management. This can involve several elements
including risk management strategies, continuity plans, The organization can contribute to community resilience
cybersecurity, robust and flexible systems, legal compliance, by getting involved in community betterment programs
and an organizational culture that values and promotes through grants, equipment donations, fundraisers, volunteer
resilience. Improving organizational resilience can even days, etc., or when responding to events by making
become a strategic organizational goal. resources available to the community (equipment, vehicles,
premises, food, essential goods, etc.).
One might think that achieving organizational resilience
would largely depend on decisions internal to the A better understanding of mutual needs and better
organization. However, we believe that organizational cooperation could then be created, which would have the
resilience cannot be achieved when the organization exists effect of increasing the community resilience in which the
in a community environment that is not resilient. organization finds itself and, consequently, increasing the
resilience of the organization.

A MULTIDIMENSIONAL CONCEPT
UN CONCEPT MULTIDIMENSIONNEL

Organizational Community Personal
Resilience Resilience Resilience

La résilience La résilience La résilience
organisationnelle communautaire personnelle

24 Return to TOC True North RESILIENCE magazine - Fall 2023